Society Keeper blog
Practical advice for running an association
Plain-language articles for committees on collections, accounts, AGMs and member service.
Communication
Why Your Welfare Association Needs a Website (and What to Put on It)
Notice boards and phone calls only reach part of your members. Here is why a simple welfare association website helps, and exactly which pages it needs to be useful.
11 October 2026 5 min read
Communication
How Good Communication Helps Avoid Disputes in Your Association
Most quarrels in apartment and welfare associations start with missing or unclear information, not bad intentions. Practical habits that prevent disputes before they start.
11 October 2026 5 min read
Communication
How to Welcome New Residents: A Simple Welcome Pack for Associations
The first week decides whether a new owner or tenant sees the committee as helpful or as a nuisance. What to put in a welcome pack and a welcome message, with a ready checklist.
11 October 2026 5 min read
Communication
Service Charge Increase Notice: How to Announce It Without a Backlash
Raising the monthly service charge is never popular. A step-by-step approach to explaining, approving and announcing an increase, with a sample notice and SMS.
11 October 2026 4 min read
Communication
Choosing Resident Communication Channels: Board, SMS, Groups or Web
Not every message belongs on every channel. A practical guide to matching notices, reminders, emergencies and documents with the right way to reach members and residents.
11 October 2026 5 min read